Unknown Caller (#SarahMatters)

“Some people are just jerks,” my daughter says, telling us about her most recent shift at a telemarketing call center.  Home from college, she and her older brother needed temporary, part-time summer jobs.  The call center gig fit the bill.

They could set their own schedules, work as much as they wanted, and earn a decent hourly wage.  The only drawback was the job itself—reading a scripted survey for hours and hours to strangers who were either unlucky, lonely, or irritated enough to actually answer the phone.

If your phone rang this past summer at dinnertime or when you’d just settled down to watch a movie, it might have been one of my kids calling.  I’m sorry about that.  However, I’m not sorry for what the job taught them … and me.

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